Quality Manager

Last application date

2024-05-24

Nefab USA is part of the Nefab Group which was founded in 1949 and is a world leading global provider of sustainable packaging solutions and logistics optimization services. Nefab saves environmental and financial resources by optimizing supply chains. We do this by innovating together with our customers to create smarter packaging and logistics solutions while always respecting people and high ethical standards. This contributes to a better tomorrow for our customers, for society, and for the environment.

With more than 75 years of experience combined with competence and presence in more than 38 countries, we offer global solutions and local service worldwide to companies in industries such as Telecom, Datacom, Semicon, Energy, Healthcare equipment, Mining & Construction, and LiB & E-mobility. Nefab Group has over 4700 employees spread across 38 countries, with a yearly turnover of 10.3 BSEK. The owners are the Nordgren/Pihl family and FAM AB, a privately owned holding company within the Wallenberg Ecosystem.

JOB SUMMARY
The facility Quality Coordinator main responsibility is to support the development and execution of the local quality management system and environmental systems. This includes conducting or ensuring regular and irregular inspections relevant to production and supplier quality, health, and safety, and environmental, support corrective and preventative actions, create quality alerts.
This position reports directly to the Site Manager while working side-by-side with the other key team members to include the Regional Quality Manager and group Quality organization. This person will be key to identifying, documenting, and driving the initiatives for quality improvement. In addition, this individual will support the Health and Safety regulations and day
to day maintenance with local leadership. They will support and promote a culture of operational excellence with a focus on quality through training, coaching, and internal audits, while leveraging all available support service resources from the Nefab South East region and Nefab Americas organization.


MAIN RESPONSIBILITIES
 - Ensure that Quality Management system and the Environmental Management system are followed.
 - Ensure and maintain quality control standards and ongoing control objectives action with direction from leadership that may include Regional Quality Manager.
 - Ensures and/or performs quality control inspections and checks the manufacture of products throughout the warehousing process and supply chain.
 - Support Local leadership and Regional Quality Manager by investigating and correcting customer non-conforming issues and complaints relating to quality.
 - Records observations and makes recommendations for improving performance. Manages the Continual Improvement Tracker at the facility.
 - Regularly observes and monitors all quality and safety activities to ensure the end-to-end process is compliant and safe.
 - Leads and completes FAI activity as required.
 - Help lead quality meetings with warehouse and office staff.
 - Helps identify training needs to organize training interventions to meet quality standards.
 - Supports and may lead on-site audits conducted internally or externally.
 - Collect and compile quality KPI data for on-time delivery, cost of poor quality, customer complaints, and closure of Root Cause failure analysis.
 - Other tasks as needed.
MINIMUM EXPERIENCE AND EDUCATION REQUIREMENTS EDUCATION
- High School Diploma or equivalent.
EXPERIENCE
- 1 to 3+ years of experience working in inspection or a Quality role with people leadership a plus.
- Experience with identifying and documenting gaps in processes through Root Cause failure analysis.
- Manufacturing experience with a focus in manufacturing, construction, and/or building materials industry preferred.
- ISO environment – 9001 & 14001 a plus.
- Use of quality measuring tools such as calipers, measuring tapes, and etc. a plus.
- 5S, Lean, and other continual improvement tools a plus.

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