JOB SUMMARY

The Contract Logistics Implementation Manager supports the local teams in the preparation-phase and the implementation activities of new Contract Logistics operations. This includes legal compliance and understanding customer requirements.

The Contract Logistics Implementation Manager will:

• Understand customer needs and requirements to develop an effective implementation plan.
• Support the local team in attracting new Service Logistics opportunities and the bidding process, communicating with customer from prospect to implementation.
• Support the local team to:
  • develop implementation plans
  • develop MHE and investment plans
  • develop local process descriptions and work instructions
  • Implement operations for new businesses
• Project management of Contract Logistics implementation projects
• Monitor implemented operations to ensure agreed performance levels and cost are achieved.
• Benchmark local operations and implementation of best practices

MAIN RESPONSIBILITIES

• Work with local teams to ensure that implementation of new Contract logistics operations is delivered on-time with the correct quality and within budget.
• Analyse current set-ups, drive general activities and if necessary, re-design the Contract Logistics part of the supply chain, supervise change management and drive improvement of the operations.
• Provide specialist competence, support and training to all applicable personnel at local companies to help secure the quality of the operation.
• Maintain a network for Contract Logistics Management personnel within the regions, and drive competence development and sharing of best practices.
• Participate in and contribute to the Contract Logistics Management network, to help to maintain global Warehouse & Distribution competence.
• Establish inspections processes and procedures to ensure customer requirements are fulfilled, and ensure they are correctly implemented and updated.
• Gather information about the performance of different processes and areas, and drive implementation of improvement actions when required.
• Handle complaints received from Customer, ensuring they are efficient and focused on ensuring customer satisfaction.
• Handle complaints opened to suppliers.

YOUR QUALIFICATION

• Bachelor's degree in supply chain management or similar (mandatory)
• Minimum 8 years’ previous experiences from similar position. (mandatory)
• Minimum 5 years of direct responsibility in managing large warehouse operations
• Manufacturing experiences of industrial products (preferred)
• English (high - mandatory)

SKILLS AND COMPETENCES

• Problem solving
• Team Leadership
• Project management skills
• Ability to produce, share and explain complex concepts
• Basic Financial knowledge
• Communication skills
• Attention to detail
• Time management skills
• MS Office applications (user level)

REPORTING

This role will report to Group logistics team for now.

LOCATION

This role will be based in Shanghai and will require extensive travelling.

Applications can be sent to shirley.wu@nefab.com with reference “Contract logistics implementation Manager – Asia Pacific”. For further information about the position you are welcome to ask for the Operations VP Asia Pacific by email zhuoce.yao@nefab.com.